FREQUENTLY ASKED QUESTIONS

DOES THE COST INCLUDE VACCINATIONS?

  • Ubuntu does not cover the cost of shots or vaccinations needed to travel to Kenya. Please see the Center for Disease Control for a current list of recommended vaccines.

DO I NEED VACCINES?

  • Yes. Ubuntu requires all of our team members to follow the recommendations of your local travel clinic for all vaccinations. Please contact your insurance provider right away to find out if they can recommend a travel clinic for you. Your insurance provider may cover the cost of some vaccinations. Consult with your local travel clinic to see how early you will need to start the process as vaccinations needed for travel often change. The Center for Disease Control website will help direct you through the process: http://wwwn.cdc.gov/travel/ destinationKenya.aspx
  • Be sure to request your shot records and carry them with you during travel.

  • In addition to vaccinations, we require our team members to take daily malaria pills. You can get this prescription from your doctor. Daily malaria pills come in multiple types; you may want to talk with your doctor to get a recommendation for a low cost local pharmacy.

  • Please make sure you are up to date on the following: Yellow fever, Tetanus – Diphtheria, Typhoid, Polio, Hep A, Hep B

HOW IS AIRFARE HANDLED?

  • For some groups, airfare is included and if it isn’t you and your Team Leader will be 100% clear on that from the beginning. If we are booking your flight, it will be booked together with other team members’ flights through our trusted travel agency.

WHAT IF I GET SICK ON MY TRIP?

  • If you get sick or injured Ubuntu staff will work to get you prompt attention.
  • During your stay in Maai Mahiu, you will be in close proximity to Kijabe Hospital, a well-equipped hospital with skilled staff in case of any emergency situation.
  • If you have any medical or psychological conditions, it’s very important that you let us know well before departure so that we can make extra arrangements if necessary. Team Leaders have the right to disqualify anyone at any time during the trip if they feel the Team Member is mentally or physically incapable of continuing and/or if a Team Member’s continued participation jeopardizes his/ her own safety or that of the group.
  • Ubuntu is not a medical facility and therefore has no responsibility regarding medical advice, medications or inoculations that you or your doctor deem necessary for your safe participation.
  • Ubuntu assumes no liability regarding provision of medical care. By signing the waiver and application, you agree to pay emergency medical care.
  • We suggest getting travel insurance through Allianz before leaving.

WHAT ABOUT VISAS?

  • You will purchase your Visa at the airport upon arrival in Kenya. Please carry $50 USD/ €40/£30 – cash in your carry on. You can also purchase online at http://evisa.go.ke/ evisa.html

I AM CONCERNED ABOUT THE POLITICAL STABILITY OF KENYA.

  • Ubuntu takes every precaution to keep our team members safe and will never put you in a position that will compromise your safety. It is important that Team Members thoroughly read through the Culture and Safety Code prior to departure.

WHAT IS THE BEST WAY TO CARRY MONEY?

  • We recommend having access to money from a variety of sources – cash and cards are commonly used. You will have the opportunity to change money or use an ATM in Nairobi on your second day. Please do not keep all money in one place, rather, keep some on your person and some in a safe place at your hotel. Be sure to let your bank know that you are traveling before you depart. We recommend having a minimum of $15/day you can exchange into shillings for extra meals, snacks or coffee and light shopping.

WILL REFRIGERATION BE AVAILABLE FOR MEDICINES?

  • Yes. Please be sure to advise Ubuntu and your Team Leader if you are traveling with medication that requires refrigeration.

HOW CAN FRIENDS AND FAMILY CONTACT ME?

  • If family and friends are unable to contact you in an emergency through email or phone, they may contact Ubuntu directly at the Austin office. Your Team Leader will have a list of all emergency phone numbers that you may pass on to family members. Team Leaders are sent with a Kenyan cell phone to keep with them at all times. You will also have limited access to wifi to check in back home.

WILL I HAVE INTERNET ACCESS?

  • There will be opportunities for you to use the internet. Teams are allotted a budget for internet and team members are welcome to purchase more usage. Internet is charged differently in Kenya – the more information you share or consume the more costly it is. For example, uploading 50 photos to Facebook requires a much larger usage than emailing a family member.

SHOULD I BRING MY LAPTOP?

  • We generally discourage Team Members to travel with laptops unless it is imperative to your team’s project. Many Team Members opt to bring tablets or smart phones instead, though you are responsible for the safety of these items.

WILL I BE ABLE TO CHARGE MY ELECTRICAL APPLIANCES?

  • Yes. Please bring your own travel adapter for Kenya. Note to hair dryer users – don’t forget to change the voltage before plugging them in. Read instructions on any appliances that you plug in to avoid blow outs. Kenya uses “Type G” British BS 1363, 220- 240 V (US is 110-120 V)

WHAT IS THE EXCHANGE RATE?

  • The exchange rate varies with time but averages at $1 USD equal to 90 Kenyan Shillings. For current accuracy type “USD to KES” in your search browser.